①First of all, I will understand the situation of the client and submit relevant transport plan report.
②The transportation supervisor receives the transportation information and sends the transportation plan, and the transportation department receives the delivery and delivery documents and verifies the documents.
③Check the vehicle situation, arrive at the customer's warehouse on time, handle the delivery and delivery procedures, and deal with the cargo insurance-picc, and inform the customer of the arrival time by phone.
④Set up the customer file of receiving goods, provide real-time feedback of GPS vehicle location and status, and provide the driver with timely feedback of en route information, contact the customer by phone for delivery, and fill in the tracking record.
⑤Confirm the arrival time by phone or email, arrive at the designated unloading place on time and accurately, hand over the goods, sign and receive 100%, and ensure the quantity and quality of the transportation products are consistent with the customer's delivery order.
Drivers confirm receipt of transport documents and receipts and send them to customers on a regular basis.